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News & Press: ISPLS

Easier Digging? Plan on it

Tuesday, November 20, 2018   (0 Comments)
Posted by: Indiana811
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Article originally published in the ISPLS Summer 2018 Hoosier Surveyor.


Indiana 811 and Kentucky 811 have announced two ways to assist in the effective and safe implementation of large-scale excavation projects, or any job that requires extensive or complex design and engineering.



The Design Tool, or Design Tool Inquiry, is an early step and starting point. It may only be completed online, and there are no restrictions on the amount of linear feet on the project. This is a way to informally exchange planning information between you and member facility operators in the area in which you are planning a large project. It is then up to you if and when you contact each of these operators, and how you then exchange information with them.


To start this process, register as a Web Ticket Entry user by filling out a Web Ticket Entry Application at Detailed information on how to complete a Design Tool Inquiry after registration is completed can be found in the Design Inquiry Manual by selecting this link or by going to the Indiana Web Ticket Entry Program page at and scrolling down to select the Design Inquiry Manual link.


The Design Ticket, on the other hand, is a more specific and formal process, and works best after a Design Tool Inquiry has been submitted. Like other formal locate requests, it may be completed online or by calling 811 or 800-382-5544. It is restricted by the same linear footage limits as a standard dig ticket, and member facility operators have 10 full working days to respond.


The online process to complete a Design ticket also begins by completing an application at Your user name and password will be different than for the Design Tool Inquiry.


With either a Design Tool Inquiry or Design Ticket, a traditional locate request must still be submitted before digging with care. That may be accomplished by calling 811 or 800-382-5544; going online to and selecting the Web Ticket Entry link; or by selecting this link.


These two initiatives are meant to ease the complexity of the pre-dig design process, broaden communication channels, avoid potential conflicts with existing underground facilities in the planning stage, and, most importantly, keep everyone digging safely.


More information about the Web Ticket Entry Program, including a short training video, may be viewed at the Web Ticket Entry Program page.


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